Online Health & Nutrition Coaching Terms and Conditions
Effective: Date of purchase
1. Agreement Overview
By purchasing or engaging in online health and nutrition coaching services, you (“Client”) agree to the following terms and conditions (“Agreement”) set forth by Optimised Prime (“Coach”). These terms govern your use of the services provided by the Coach, including any one-on-one coaching sessions, group coaching, educational materials, or any other services provided.
2. Services Provided
The Coach offers health and nutrition coaching services, which may include but are not limited to:
- One-on-one virtual coaching sessions (via video call, phone call, or email).
- Personalized nutrition plans and meal guidance.
- Educational resources, including guides, meal plans, workout recommendations, and recipes.
- Weekly or monthly check-ins (depending on the program selected).
- Email support for ongoing questions and coaching feedback.
3. Payment Terms
- The Client agrees to pay for the coaching services as outlined in the coaching package they select. Payments can be made through [list payment methods, e.g., PayPal, credit card, bank transfer, etc.].
- Full Payment: For one-time programs, the total payment is due upon purchase.
- Subscription Payments: For ongoing monthly coaching programs, payment is due at the start of each month. The subscription will auto-renew unless canceled as per the cancellation policy outlined below.
- Failure to make timely payments may result in suspension of services until the balance is paid in full.
4. Cancellation & Refund Policy
- Client Cancellations: If the Client wishes to cancel or pause their coaching program, notify the Coach no more than 10 days after initial payment is received. Cancellations made after this notice period may result in the forfeiture of any paid fees.
- Refunds: There are no refunds for services rendered once the program or coaching session has commenced. However, if the Client cancels before any sessions or materials have been delivered, they may receive a partial refund based on the terms of the specific package.
- Subscription Cancellation: For ongoing coaching subscriptions, the Client may cancel the subscription at any time before the next billing cycle. No refunds will be provided for payments already made, but services will continue until the end of the paid month.
5. Client Responsibilities
The Client agrees to:
- Actively participate in coaching sessions and adhere to the guidance provided by the Coach.
- Provide accurate and honest information about their health, nutrition, and fitness goals, medical history, and any other relevant information required by the Coach to provide effective support.
- Notify the Coach immediately if there are any changes in their health status, medical conditions, or personal goals that may impact the coaching process.
- Complete any assignments, questionnaires, or activities required as part of the coaching program.
- Follow the dietary and fitness recommendations provided, understanding that the results may vary depending on individual effort, consistency, and adherence to the plan.
6. Health Disclaimer
- The Client acknowledges that all information and advice provided by the Coach is for general health, nutrition, and fitness guidance purposes only and is not intended to diagnose, treat, or cure any medical condition.
- The Client agrees to consult with a licensed healthcare provider before making significant changes to their diet, exercise, or lifestyle, especially if they have existing health conditions or concerns.
- The Coach is not responsible for any adverse effects, injuries, or health conditions that may result from following the advice, plans, or recommendations provided.
7. Confidentiality & Privacy
- The Coach agrees to keep all personal information provided by the Client confidential and will not share any personal data without prior written consent, except as required by law.
- The Client’s health history, goals, and progress will be kept confidential and used only for the purposes of coaching.
- The Client understands that sessions may be recorded for internal quality control or educational purposes, but their identity will remain confidential unless agreed upon otherwise.
8. Intellectual Property
- All coaching materials provided by the Coach, including but not limited to meal plans, workout routines, guides, and educational resources, are the intellectual property of the Coach and may not be shared, reproduced, or distributed without written permission.
- The Client is granted a non-transferable, non-exclusive license to use the materials for personal use during the duration of the coaching program.
9. Liability Waiver
By participating in the online coaching services, the Client agrees to:
- Release the Coach from any and all liability for personal injury, illness, or other damages that may occur as a result of following the coaching advice, meal plans, or fitness routines provided.
- Acknowledge that they are voluntarily participating in the coaching program and assume all risks associated with health, fitness, and nutrition changes.
10. Termination of Agreement
- Either party (the Client or the Coach) may terminate this agreement at any time with written notice. If the Client chooses to terminate the program early, no refunds will be provided for services already rendered.
- The Coach reserves the right to terminate the agreement immediately if the Client fails to comply with the terms outlined in this agreement or behaves in a manner that is inappropriate, harmful, or disrespectful.
11. Governing Law
This agreement shall be governed by and construed in accordance with the laws of Canada. Any legal disputes related to this agreement will be resolved in the appropriate jurisdiction.
12. Amendments
The Coach reserves the right to modify or amend these terms and conditions at any time. Clients will be notified of any changes, and continued use of services after changes are implemented will be deemed as acceptance of the updated terms.
By proceeding with the purchase of any online coaching services, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions.–